We can all agree that the power of word-of-mouth advocacy is stronger in Higher Ed than anywhere else. Advocacy fuels awareness, recruiting, retention, and donations. It is present in students, staff, faculty, and alumni. But, despite its power and ubiquitousness, advocates typically don’t know how to spread the word beyond “showing support” with a pledge or windshield sticker. Imagine if you could match the right message to the right person at the moment they wanted to spread the word. In this session for eduWeb Digital Summit, you will learn how to weave advocacy into the very fabric of your institution, so when you deliver an experience worth talking about, there’s an easy-to-share message to go with it.
Stephan Hovnanian
I have 20+ years building and scaling consulting and professional services organizations that drive measurable customer value, retention, and expansion. Currently leading an advisory services team at Sprout Social that helps brands evolve into world-class programs.